PENGEMBANGAN MODEL EVALUASI KINERJA SDM BERBASIS BALANCED SCORECARD: STUDI PADA PERUSAHAAN JASA KONSULTAN
DOI:
https://doi.org/10.36277/geoekonomi.v15i1.2024.456Keywords:
HR Performance Evaluation, Balanced Scorecard, Strategic PlanningAbstract
This research aims to develop a Balanced Scorecard-based Human Resources (HR) performance evaluation model that suits the needs and characteristics of consulting services companies. Through a qualitative approach, data was collected through in-depth interviews, participant observation, and document analysis from five different consulting companies. The results of the analysis show that HR performance evaluation practices tend to be separated from the strategic planning process and are not aligned with the company's long-term goals. Based on these findings, a Balanced Scorecard-based HR performance evaluation model was developed, which includes financial, customer, internal process, and learning and growth dimensions. This model was then validated and field tested, which demonstrated its validity, relevance and implementability in the context of consulting services companies. The practical implication of this research is the importance of aligning performance evaluation with strategic planning to increase the effectiveness of HR performance management and support the achievement of consulting companies' business goals.
Downloads
References
Bahri, S. (2014). Pengaruh Motivasi, Tindakan Supervisi, dan Budaya Organisasi Terhadap Kinerja Auditor Junior Pada KAP di Jakarta. Skripsi: Universitas Islam Syarif Hidayatullah. http://repository.uinjkt.ac.id (diakses 26 Desember 2014).
David, F. R. (2012). Managemen Strategis Konsep. Jakarta : Salemba Empat.
Dharma, S. 2012. Manajemen Kinerja Falsafah Teori dan Penerapannya. Yogyakarta: Pustaka Pelajar.
Fahmi I. (2016). Manajemen Sumber Daya Manusia Teori dan Aplikasi. Bandung: Alfabeta
Kasmir. (2016). Manajemen sumber daya manusia (teori dan praktek). Jakarta: Raja Grafindo Persada
Kriyantono. (2012). Public Relations & Crisis Management: Pendekatan Critical Public Relations Etnografi Kritis & Kualitatif. Jakarta: Kencana
Luis, S., dan A. P. Biromo. (2013). Step by Step in Cascading Balanced Scorecard to Functional Scorecard. Jakarta: PT. Gramedia Pustaka Utama.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Jurnal GeoEkonomi
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
Share - copy and redistribute the materials in any medium or format for any purpose, even for commercial purposes.
Adapt - compose, change and develop the material for any purpose, even for commercial purposes.
The licensor cannot revoke these freedoms as long as you follow the license terms.
With the following conditions:
Attribution - you must give appropriate credit, provide a link to the license, and indicate if changes have been made. You may do so in a reasonable manner, but not in any way that suggests that the licensor endorses you or your use.
No additional restrictions - You may not implement legal provisions or technological measures that legally restrict others from doing anything permitted by the license.
Notice:
You do not have to comply with the license for elements of the material that are in the public domain or where your use is permitted by an applicable exclusion or restriction.
No warranties are given. This license may not grant all the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
_geoekonomi.png)
_geoekonomi.png)
